Configure the App catalog

You can use the App catalog to allow individuals to browse and request access to sanctioned apps. You can also provide an option to request new apps that are not currently listed in the App catalog, thereby reducing the likelihood that individuals or departments will procure apps directly. 

For more information about access requests via the App catalog, see Manage access to apps. 

Enable the App catalog

To enable the App catalog, select Admin > Settings > App catalog. The feature can be toggled on and off from here.

Add apps to the App catalog

You can configure the App catalog to display all apps with a status set to "Managed". This ensures that all the apps that you actively support – including tracking license information and managing renewals – are automatically listed in the App catalog as sanctioned apps that your organization allows employees to use. 

Alternatively, you can manually select the apps that you want to display in the App catalog. This is useful if you only want people to be able to request access to a subset of your managed apps.

To control which apps are displayed in the App catalog, navigate to Admin > Settings > App catalog and expand the Visible apps section. Select the appropriate option:

• Select Status is 'Managed' to use the status of each app in your inventory to determine whether it is listed in the App catalog.
• Select 'Show in App catalog' is checked to control the apps that are listed in the App catalog, irrespective of their status.

The number of apps that currently match the selected option are listed at the top of the App catalog settings page. 

You can control whether apps are displayed in the App catalog from the Apps inventory or from the individual app page.

• To update multiple apps, use the checkboxes to select the appropriate apps and then use the Status dropdown list or the edit option at the top of the list page.
• To update individual apps, open the app profile and select a different status or select Edit details and then select Show in App catalog.

For more information about changing the status of an app, see Application status.

Enable app requests

If you have configured access policies for your managed apps, users in the team(s) specified in the policy can request access to the apps they are entitled to from the App catalog. 

You can also enable a number of other options to allow users to request access to apps without configuring access policies first. Navigate to Admin > Settings > App catalog, expand Requesting apps and enable the appropriate options:

• Users can request access to any app listed: Allow users to request access to any of the apps listed in the App catalog, regardless of whether you have configured an access policy. Enabling this option adds a default "Requestable" access policy for everyone in your organization, without an access level. Users are prompted to enter their requirements (such as the license or permission level) as part of the request.
  If you also enable Users can request access on behalf of other employees, then users can also make requests for any app on behalf of anyone in your organization.
• Users can request new apps: Allow users to request new apps that are not currently listed in the App catalog. When requesting a new app, users are prompted to search Trelica's extensive library of apps and provide a reason for their request.
• Users can request access on behalf of other employees: For apps with access policies, allow users to request access for other people in your organization (as well as themselves). For example, if you have configured an access policy for Slack that makes it a "requestable" app for anyone in the Engineering team, then a member of that team could request access to Slack on behalf of someone else in their team. 

When a user requests access to an app via the App catalog, the user account is either created automatically or a task is created for manual provisioning, as per the access policy settings. You can view all access requests for an app from the Access tab in the app profile. You can view the apps that have been requested by or for an individual from their person profile. For more information, see App access requests.

Add links to the App catalog

You can add custom links to the App catalog menu. This is useful if you want to direct users to related pages, such as your organization's password policy or your IT help desk's contact information.

To add a custom link to the App catalog select Admin > Settings > App catalog and expand Links. Enter the label to display and the URL. 

Next steps

Once you have configured the App catalog, you will need to grant individuals access to the App catalog so that they can browse and request access to sanctioned apps.