We recommend creating a dedicated API user account in MobileIron to use when connecting from Trelica.

Assigning admin roles to a MobileIron user

  1. Log in to MobileIron and click Admin
  2. Select a user
  3. Select Edit Roles
  4. Select a device space to which to assign the admin user
  5. Use the check boxes to select the following roles:
    • Admin Management > Manage administrators and device spaces
    • Device Management > View dashboard, device page, device details
    • Label Management > View label
  6. Click Save

If the API user selected to authenticate API calls is associated with a GDPR profile, then MobileIron obfuscates the specified fields in the GDPR profile that certain API calls return.

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