When you try to connect Genesys Cloud to 1Password SaaS Manager you will be asked for a region, client ID and client secret. This article shows you how to create an OAuth client with minimal access to Genesys Cloud.
Setting up the integration in Genesys Cloud
Log in to Genesys Cloud and navigate to Admin > Integrations > OAuth.
Click Add client to reveal the Client details tab.
Input an App name such as 1Password SaaS Manager.
For Grant types, select Client Credentials.
Click the Roles tab.
The out-of-the-box SCIM Integration role covers most of the permissions needed by SaaS Manager so you should select this. You may need to assign the role with a division to ensure SaaS Manager can access the appropriate data.
However the integration also needs these permissions:
- Authorization > License > View
- Authorization > Role > View
The only out-of-the-box role that has these is Admin.
You may wish to create a new role and just add those permissions and then select that new role (as well as the SCIM Integration role) when creating the OAuth client.
You can add a new role under Admin → People & Permissions → Roles / Permissions. Read more here.
If you cannot see SCIM Integration as a role to assign, note that to assign a role you must have the role assigned to your own profile - so you will need to assign yourself the role in order to create the OAuth client with the correct access. For more information see Genesys Cloud SCIM documentation on creating an OAuth client.
Click Save and then copy the Client ID and Client secret for the newly created OAuth client, so that it can be input when connecting from SaaS Manager.
Connecting to Genesys Cloud from 1Password SaaS Manager
Selecting a Genesys Cloud server region
Your Genesys Cloud organization will exist in a single region. Please select the URL that corresponds to your organization's region, e.g. for US East (Virginia) select mypurecloud.com.
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