Most businesses today use hundreds if not thousands of cloud-hosted software products (also known as software-as-a-service or SaaS) as part of their normal operations. These can range from online collaboration tools, such as Slack, Miro or Microsoft Teams, to CRM, finance and task management systems.
While SaaS products offer a range of important benefits, SaaS also comes with its own challenges:
- Managing access to apps and systems when individuals join your organization can be a laborious process.
- Revoking individuals' access to SaaS products when they leave is essential for organizational security, but is only possible if you know which apps they have access to.
- Some SaaS products can pose a security risk, which can go unnoticed when users sign up for services directly and expense any license fees.
- IT spend can increase unnecessarily when different teams procure apps that address similar needs or individuals retain access to licenses they no longer use.
- Keeping on top of license renewals can be difficult when individual users or departments are entering into agreements directly. This can result in contracts renewing automatically (which may not represent good value) or access to critical tools terminating suddenly.
For these reasons, more and more organizations are turning to SaaS management platforms like Trelica. With Trelica you can identify the various apps, systems and services that are used by the people in your organization and manage them from a central system.
How Trelica can help
Trelica combines data from multiple sources – including your Identity Providers (such as Okta or Google Workspace), finance or accounting systems, HR systems, and individual apps – to identify the apps currently used within your organization. Trelica then supplements this data with information from the Trelica library to provide you with a SaaS system of record that includes spend, license and usage details for each app.
By integrating with SaaS products directly, Trelica acts as a single source of truth from which to manage your users' access to apps. In addition to ad hoc management of accounts and licenses, you can also configure automated workflows to streamline each aspect of SaaS management.
By using Trelica you can:
- Build an accurate picture of the SaaS products in use within your organization, including instances of "shadow IT", before prioritizing and reviewing apps in detail.
- Reduce your SaaS spend by identifying instances of overlapping products and opportunities to consolidate licenses.
- Manage app licenses and renewals, and configure automated reminders to the individuals responsible for procurement.
- Identify opportunities to downgrade or revoke licenses based on actual usage, and manage this automatically.
- Automate employee onboarding to ensure individuals have access to the right apps when they join your organization.
- Provide your users with a central library of approved apps to which they can easily request access.
- Identify apps that pose a security risk and prevent users from granting them access to your organization’s data.
- Automate employee offboarding to revoke individuals' access to apps when they leave and maintain an accurate audit trail.
- Maintain a register of IT hardware, manage reconditioning or replacement, and ensure key assets are returned when individuals leave your organization.
Next steps
To find out more about how Trelica can help you get the most out of your SaaS, book a product demo. Ready to start managing your SaaS with Trelica? Follow our quick start guide to get started.
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